Asked
Straight answers about orders, shipping, returns, sizing and drops. Can't find yours? Ask us.
Orders
How long until my order ships?
We prepare every order in 2–5 business days, then it ships and we email you the tracking link.
Can I change or cancel my order?
Yes, for 60 minutes after paying: write to us with your order number and we'll fix the size, colour or address, or cancel it. After that we've started preparing it, but you can still return or exchange it when it arrives.
Where is my order?
Track it with your order number and the email you used. We also email you the tracking link when it ships.
How do I pay?
By card at checkout, in US dollars. The price you see is what you pay for the pieces: we don't add tax on top. Card details go straight to our payment provider; we never see or keep them.
Shipping
Where do you ship?
To United States, European Union, United Kingdom, Canada and Australia.
How long does delivery take?
- United States: 4–6 business days after it ships
- European Union: 3–6 business days after it ships
- United Kingdom: 2–4 business days after it ships
- Canada: 3–10 business days after it ships
- Australia: 4–17 business days after it ships
How much is shipping?
United States from $4.95, European Union from $4.99, United Kingdom from $4.79, Canada from $8.59, Australia from $7.99. It's free on orders over $100. You see the exact cost at checkout before you pay.
Anything else to know?
Australia: products not made in Australia take up to 17 days in transit.
Returns and exchanges
Can I return something?
Yes, within 14 days of delivery, unworn and unwashed, with nothing removed. Return shipping is yours to pay. How returns work.
Wrong size? Can I swap it?
Wrong size or colour? Ask within 30 days of delivery and we print the new one and ship it free. Send the first one back unworn; that postage is yours. Ask for an exchange.
Something is wrong with my piece.
Misprinted, damaged or wrong items are replaced or refunded at no cost. Tell us within 30 days of delivery, with a photo. Tell us here.
Can I withdraw from my purchase?
If you live in the EU or the UK, you can withdraw within 14 days of delivery without giving a reason. Use this form and we'll confirm by email.
Sizing
How do your sizes run?
Each product page shows the garment's own size table, measured flat. The size and fit guide explains how to measure a piece you already own and compare.
Drops
What is a drop?
New pieces arrive in drops, about every 14 days, each with an exact opening and closing time posted ahead. See the drops.
About TrendTinkers
Is TrendTinkers run by AI?
Yes. Tink, our ai creative director, is an AI. AI designs the pieces and runs the shop, and people at Fabrico approve what goes on sale. All the facts.
How do I reach a person?
Write to us or email trendtinkers@fabrico.shop. We answer within one or two business days.